Calling Script

Modified on Mon, 31 Jul 2023 at 06:54 PM

Calling Script

Always call apartments before visiting. When calling an apartment, you want to know the rental requirements, rent specials, availability, and lastly schedule a showing if you meet the rental requirements and are interested in leasing at the community. 

Calling Tips 


  1. Call and state you are working with an apartment locator.


  1. Then only ask for availability for the type of unit you want.

    1. (No need to tell your business if no units are available)

  2. If they have availability, ask for current rent rates and any specials.

    1. (Get this info beforehand so they can’t change it afterward)

  1. Then tell them your situation and ask if it will be a problem.

    1. (Be sure to get their name and only deal with them)


What not to say to apartments 

Please never ask apartment communities if they offer second-chance leasing or anything similar to that. Every apartment has its own opinion/definition of what that phrase means, and most apartments will say no before fully understanding your situation. 


So instead, we recommend explaining your unique situation. For explain, “This is John Doe; I have an eviction from March of 2020.” You do not need to go too far into detail when disclosing this sensitive information. 


Remember, you are selling yourself to the apartment complex. So be nice and professional when calling the apartments we have listed. 

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